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Management

Effective Executive


March'12
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Developing a Model for Team Learning and Success
Navigating the High Seas of Teamwork 
Building and Managing High Performance Boards
Team Building and the Stages of Team Development 
The Virtue of ‘Confucian Leadership’: Transforming Yourself into an Avant-Garde Chief by Learning from an Ancient Sage
Hanuman: Valmiki’s Definition for Activist-Loyalist Follower 
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Developing a Model for Team Learning and Success

-- David Bennet and Alex Bennet

Collaboration makes it easier for a team to learn. Enterprise partnering makes it easier for a team to obtain feedback from its stakeholders. In turn, a high collaboration level can help develop and implement a strong enterprise partnering program. Feedback indicates a potential need for the team to reassess itself and can help direct team learning. Both collocation and team size can influence the degree of team collaboration. The appropriate use of technology improves the speed of communication and the efficiency of many of the other success factors.

Article Price : Rs.50

Navigating the High Seas of Teamwork

-- Barry Zweibel

Building and managing high performance teams really does have a lot in common with the dangerous High Seas: adventure; possibilities; vibrancy; discovery. Effectively leveraging 1 + 1 > 2 practice and application of synergy; empowering your team to accomplish more (or better or faster or cheaper) than the same number of individuals could, individually; and helping insure ‘safe passage’ of the promise, expectation, and results of effective collaboration—ensure ‘helmsmanship’ of the highest order.

Article Price : Rs.50

Building and Managing High Performance Boards

-- Colin Coulson-Thomas

Despite their directorial pedigrees, clear duties and responsibilities and regular attendances at meetings, many directors seem to have neither noticed nor questioned risky business development policies. Executive directors have not been held to account. Recent preoccupations of the corporate governance community have not helped. In some quarters, there has been an almost exclusive concentration upon board structures.

Article Price : Rs.50

Team Building and the Stages of Team Development

-- Stephanie Jones

If teams are to live up to their promise and be more than the sum of the parts, they must be able to achieve more than individuals working on their own. So team achievements might be difficult or impossible to achieve by the boss alone or other individual efforts alone. A successful team achieves synergy, which occurs when people together create new alternatives and solutions that are better than their individual efforts.

Article Price : Rs.50

The Virtue of ‘Confucian Leadership’: Transforming Yourself into an Avant-Garde Chief by Learning from an Ancient Sage

-- Kai-Alexander Schlevogt

Confucius’ legacy explains much of China’s current economic success, as well as the long periods of prosperity enjoyed by other societies with Confucian traditions, such as Japan, South Korea and Singapore. The strength and resilience of Confucian teaching is demonstrated by the fact that despite communism, it remains deeply engrained in China’s moral and social fabric.

Article Price : Rs.50

Hanuman: Valmiki’s Definition for Activist-Loyalist Follower

-- GRK Murty

Nothing appears more surprising to those who consider human affairs with a philosophical eye than the easiness with which the many are governed by the few, and the implicit submission with which men resign their own sentiments and passions to those of their rulers.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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